Articles pertaining to "feedback"

From one sale to many: 4 ways to turn seasonal customers into regulars

Every business—no matter the size or industry—experiences periods that are busier than others. Whether you’ve just finished out end-of-year holiday sales, killed it during the leadup to Valentine’s …

Posted on Dec 17, 2018 7 min read
  • customer retention
  • content marketing
  • customer service
  • surveys

Using negative feedback to your advantage

Negative reviews repel potential customers, and if the review goes viral, it can severely or permanently damage your company’s image. But it doesn’t have to be that way. An articulate, thoughtful …

Posted on Aug 11, 2017 3 min read
  • customer service
  • customer relations
  • reviews