Articles pertaining to "customer-support"

5 tried-and-true ways to improve customer satisfaction

In an ideal world, you’d provide a quality product or service in a timely manner and customers would walk away happy. But, as you know, it just doesn’t work that way. Today’s consumers always have a …

Posted on May 21, 2018 5 min read
  • customer satisfaction
  • customer service
  • customer support
  • multichannel support
  • crm software

Elevate customer support with these tips

Customer support makes up just a portion of your overall customer service, but it plays a huge role in your business. Support includes every way that you and your team assists customers in choosing, …

Posted on Sep 13, 2017 3 min read
  • customer support
  • customer service
  • customer satisfaction