Articles pertaining to "customer-engagement"
11 winning automated email ideas
Did you know that the average return on email marketing is over $40 per dollar spent? Email is the second most effective way to acquire new customers, but it’s also ideal for keeping current …
Posted on Jun 18, 2018 4 min read
Get them talking: engagement = brand awareness
Research shows that positive engagements with a business on social media, especially Facebook, increase brand awareness while reinforcing customer trust and loyalty. But fostering an environment for …
Posted on Feb 12, 2018 5 min read
CPT Prep
Tell us a bit about your business. Our mission is to create the most valuable content at an affordable cost. We continually strive to deliver the concise, useful information that is needed along …
Posted on Feb 9, 2018 3 min read
Effective customer engagement starts with your employees
You’ve probably heard this before, but engaged, happy employees help create engaged, happy customers. Global agency BI Worldwide conducted a study finding that 55% of dissatisfied employees still try …
Posted on Sep 8, 2017 3 min read
Customer testimonials: Going beyond positive reviews
Testimonials push site visitors to learn more about your company, encourage on-the-fence customers to seal the deal, and make your company stand out in the mind of someone who may not need your …
Posted on Jul 19, 2017 4 min read